Garden Center Shipping
Please know we are working to process orders as quickly as possible. Due to the high volume of online orders, orders will be processed within the next two business days. Thank you for shopping small with Steve’s!
-The Garden Center Team
Annuals: Annuals can be returned within 7 days of purchase in sell-able condition in-store to our 3350 JFK Road location.
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Returning In-Store: Items purchased via our website may be returned in-store to our 3350 JFK Road location, within 90 days. If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.